Creation process
We offer custom jewelry making service. BOOK AN APPOINTMENT at the workshop to discuss with us! It is also possible to work remotely by email or phone.
How custom creation work?
During the first meeting with Maxime, you will discuss to define your needs, your style and your budget in order to establish the guideline of the project. For this step, we suggest that you have previously consulted our online collections or found some inspirational images for the project you have in mind. Since we are not a jewelry store, we have only a small selection of jewelry onsite that can be tried on and used as a starting point for your project. A quote will then be emailed to you with all costs incurred relating to the project discussed. We guarantee prices for a period of 60 days. If the order is placed beyond this deadline, we reserve the right to adjust the price upwards according to market fluctuations. We will provide you with handmade sketches as well as photos of suggested stones. Consultations are free and do not commit you to anything.
If you want to go from further with the project, a 50% deposit is required before starting manufacturing. Upon receipt of the deposit, a delay of 4 to 8 weeks is required for the delivery of the jewelry.
The majority of our custom projects are made in 3D drawing and allow you to see the jewelry even before it is cast in metal. Once the hand sketches are approved, the 3D drawing will be completed and emailed to you for design approval. It is possible to make some modifications at this stage so that the jewelry is entirely to your liking. We offer a free first round of modification. You will be charged additional fees in the event of additional modifications to the second version submitted. Following your approval of the 3D drawing, we will continue manufacturing with metal casting, polishing, setting, etc. Note that not all projects require this manufacturing technique. We will provide the 3D drawing only if mentioned during the meeting.
All custom-made creations are non-refundable and non-exchangeable. Since the jewelry is mades from A to Z for you, personalized projects are a final sale.
We offer free sizing on all wedding rings in our collection as well as on custom creations. Note that for some designs it is imperative to know the size of the ring of the person before starting. (For example, Eternity rushes and the open rings).
